Complexity. Clarity. Results.
Technology transformation only matters when it improves how an organization operates, serves people and moves forward.
I lead complex initiatives from strategy through execution, bringing structure to ambiguity, aligning business and technical teams, and creating a clear path from decision to delivery.
The work below reflects that range, from enterprise modernization and regulated manufacturing to digital platforms, customer experience and AI-enabled delivery.
selected work
Statewide Regulatory Modernization
Moving a 20-year legacy system toward secure, enterprise-wide adoption.
I led the client-side delivery of a statewide e-filing and document management modernization for the New Mexico Public Regulation Commission. The work required coordinating agency leadership, vendors, IV&V partners, operational teams and more than 30 subject-matter experts while navigating regulatory requirements and EPMO stage gates.
I also stepped into business analysis leadership, defining AI-supported Smart Search requirements, UAT stories, training inputs, SOP needs and go-live readiness. The result was stronger vendor accountability, clearer requirements and a coordinated path from legacy dependency to enterprise adoption.
Regulated Manufacturing Transformation
Delivering enterprise technology where quality, compliance and continuity are non-negotiable.
As Senior Program Manager within W.L. Gore’s Medical Products Division PMO, I led Camstar Manufacturing Execution System deployments supporting the Viabahn and Laced Vascular Graft product lines and provided program leadership for additional vascular manufacturing initiatives.
I managed stage-gate governance, system integration, vendor coordination, resource forecasting, business cases, risk and stakeholder alignment. The work strengthened program adoption, delivery predictability and operational sustainability across a highly regulated manufacturing environment.
Consumer Banking Delivery at Scale
Aligning complex technology, customer experience and multimillion-dollar delivery.
At Wells Fargo and Bank of America, I led mobile messaging, application development, ATM transactional experiences and integrated release delivery. I managed budgets totaling $6.6 million and coordinated developers, UX designers, business analysts, infrastructure architects, integration specialists and quality assurance teams.
My role was to keep business intent, technical execution and release readiness aligned across fast-moving, customer-facing programs. The result was disciplined delivery across multiple channels, with scope, risk and dependencies actively managed.
Enterprise Platform Migration
Modernizing a 600-page digital ecosystem without losing the business inside the technology.
For Cruise Lines International Association, I led a $2.2 million redesign and migration of a 600-page website to Sitecore Experience 8.2.
I oversaw business and functional requirements, user experience, taxonomy, templates, content development, vendor management, testing, readiness and deployment. By connecting platform decisions to business and user needs, I turned a complex technical migration into a coordinated enterprise transformation.
Looking for growth and transformation advisory?
Explore how I architect strategic business initiatives through Neora NEXT.
AI EXPERTISE
AI is not a separate layer added to the work. It is a capability that can strengthen how organizations find information, make decisions, improve workflows and deliver better experiences.
My work focuses on translating AI opportunity into practical business application, including:
- AI use-case and opportunity definition
- Intelligent search and knowledge retrieval
- Business and functional requirements
- Workflow and enterprise system integration
- Testing, governance and risk management
- User adoption and operational readiness
I help organizations move beyond experimentation by connecting AI to a defined business need, responsible implementation and measurable value.
Capabilities
- AI Prompt Engineering
- AI-Assisted Research & Analysis
- AI Requirements Development
- AI Workflow Design
- AI Strategy & Responsible AI Adoption
- Intelligent Search & Knowledge Management
- AI-Enabled Solution Delivery
Additional Experience
My broader work spans technology portfolio leadership, M&A integration, digital customer experience, enterprise content platforms, education technology, marketing operations and global brand initiatives.
I have led work for public agencies, financial institutions, regulated manufacturers, education systems, nonprofit organizations and global consumer brands.
RESUME
Microsoft Word and PDF formats available.
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